Documentation / Connections

Sites

Sites represent the execution-level locations where trial work actually happens — hospitals, clinics, labs, or remote units. They hold the local capacity, contact, and facility capability context that determines operational readiness.

Site summary page showing the section-based site record with tabs for trials, contacts, and media. Site summary page showing the section-based site record with tabs for trials, contacts, and media.

Capture where the work happens

flowchart LR
    Scattered[Scattered site context] --> Site[Site record]
    Site --> Capacity[Capacity visibility]
    Site --> Readiness[Facility readiness]
    Site --> Coordination[Local coordination]

Teams rarely fail because they have no site information. They fail because local execution context — capacity, capabilities, contact details, facility flags — is scattered across documents and memory with no single governing record.

A site record gives the team one durable place to answer questions such as:

  • what is this location and who is responsible for it
  • how do we reach the site and where exactly is it
  • what is the capacity and current enrollment
  • what therapeutic areas, languages, and facility capabilities does it support
  • which trials, contacts, and media connect back to this site

That matters because trial execution depends on whether the physical location is operationally ready, not just whether the parent organization exists.

Keep context connected

flowchart LR
    Site[Site] --> Trials[Trials]
    Site --> Contacts[Contacts]
    Site --> Media[Media]
    Site --> Org[Organization parent]

Sites sit under organizations but connect independently to trials, contacts, and media. A hospital may have multiple sites — different departments or satellite clinics — each with its own capacity, contact details, and capabilities.

Put sites to work

flowchart LR
    Site[Site record] --> Identity[Establish site identity]
    Site --> Reach[Provide local contact]
    Site --> Locate[Pin physical location]
    Site --> Scale[Show capacity]
    Site --> Ready[Prove facility readiness]

The page is especially useful when a team needs to:

  • establish the site identity and its relationship to the parent organization
  • provide local contact details for site-level coordination
  • pin the physical location with timezone for scheduling
  • show capacity and current enrollment for feasibility decisions
  • prove facility readiness through 23 capability flags covering certifications, lab, pharmacy, facility, data, and patient access

In the product

Sites overview showing the sites list in light mode. Sites overview showing the sites list in dark mode.

The sites list shows active and archived records, governed status, and the core location fields teams scan first.

Site summary page showing the site record in light mode. Site summary page showing the site record in dark mode.

A site record combines the section-based summary surface with relationship tabs for trials, contacts, and media.

On the page

The site page is section-based. It is built around six sections that move from identity through contact, location, capacity, therapeutic capabilities, and a detailed facility capability grid.

SurfacePurposeWhat users do there
SummaryMaintain site identity and operational readinessCapture name, type, contact, location, capacity, capabilities, facility flags
Relationship tabsKeep operational context visibleReview linked trials, contacts, media
classDiagram
    class SitePage {
        +Summary
        +RelationshipTabs
    }

    class Summary {
        +Identity
        +Contact
        +Location
        +Capacity
        +Capabilities
        +FacilityCapabilities
    }

    class RelationshipTabs {
        +Trials
        +Contacts
        +Media
    }

    SitePage *-- Summary
    SitePage *-- RelationshipTabs

What to capture

mindmap
  root((Strong site records))
    Clear site identity
    Reliable local contact
    Accurate physical location
    Visible capacity and enrollment
    Therapeutic and language scope
    Detailed facility readiness

A strong site record is not just a name and address under an organization. It makes clear whether the location is operationally ready for the work being linked to it.

Good site records usually do five things well:

  • they establish a clear identity with type and department context
  • they provide local contact details — phone, email, website — so coordination is never blocked
  • they pin the location with full address and timezone for scheduling
  • they show capacity and current enrollment so feasibility is visible
  • they prove readiness through facility capability flags that reviewers can assess at a glance

That is why only Name is required. The point is to capture the operational context that supports real downstream decisions, not to force every flag into place upfront.

Identity

mindmap
  root((Identity))
    Name
    Site type
    Department
    Description

This section establishes what the site is and how it fits within its parent organization.

LabelDescriptionType
NamePrimary name of the site or operational unitText
Site TypeClassification such as hospital, clinic, lab, remote unitSelect
DepartmentSpecific department or division within the siteText
DescriptionFree-form description of the site, its context, and operational focusRich text

Contact

mindmap
  root((Contact))
    Phone
    Fax
    Email
    Website

This section provides the local communication details needed for site-level coordination.

LabelDescriptionType
PhonePrimary site phone numberPhone
FaxFax number if applicablePhone
EmailSite-level email addressEmail
WebsiteSite website or portalURL

Location

mindmap
  root((Location))
    Address autocomplete
    Street and city
    State and postal code
    Country
    Timezone

This section locates the site physically. An address autocomplete field can populate the individual fields automatically.

LabelDescriptionType
Address AutocompleteType-ahead search that populates address fields from selected resultAddress autocomplete
Address Line 1Primary street addressText
Address Line 2Secondary address detail such as suite or floorText
CityCity or municipalityText
State / ProvinceState, province, or regionText
Postal CodeZIP or postal codeText
CountryCountry — searchable dropdownSelect
TimezoneIANA timezone for scheduling and coordinationSelect

Capacity

mindmap
  root((Capacity))
    Capacity target
    Current enrollment

This section shows the throughput context needed for feasibility decisions.

LabelDescriptionType
CapacityTarget participant capacity for the siteNumber
Current EnrollmentNumber of participants currently enrolledNumber

Capabilities

mindmap
  root((Capabilities))
    Therapeutic areas
    Languages spoken

This section describes the therapeutic and language scope the site can support.

LabelDescriptionType
Therapeutic AreasDisease or therapy categories the site supportsMulti-select
Languages SpokenLanguages available for participant interactionLanguage multi-select

Facility Capabilities

mindmap
  root((Facility Capabilities))
    Certifications
    Laboratory and Diagnostics
    Pharmacy and Storage
    Facility
    Data and Documents
    Patient Access

This section captures 23 operational readiness flags organized in six groups. Each flag is a toggle that indicates whether the site has the specific capability.

Certifications

LabelDescriptionType
Is CertifiedWhether the site holds a relevant certificationToggle

Laboratory & Diagnostics

LabelDescriptionType
Has LabOn-site laboratory capabilityToggle
Has ImagingOn-site imaging capabilityToggle
Has PathologyOn-site pathology servicesToggle
Has GenomicsOn-site genomic testing capabilityToggle
Has BiobankOn-site biobank or specimen storageToggle
Has POC TestingPoint-of-care testing capabilityToggle

Pharmacy & Storage

LabelDescriptionType
Has PharmacyOn-site pharmacyToggle
Has Cold StorageTemperature-controlled storage capabilityToggle
Has Controlled Substance StorageSecure controlled substance storageToggle
Has RadiopharmacyRadiopharmaceutical handling capabilityToggle
Has CompoundingOn-site compounding capabilityToggle
Has IP StorageInvestigational product storage capabilityToggle

Facility

LabelDescriptionType
Has OvernightOvernight stay capabilityToggle
Has InfusionInfusion suite or capabilityToggle
Has EmergencyEmergency response capabilityToggle
Has TelehealthTelehealth or remote visit capabilityToggle
Has AccessibilityAccessibility accommodationsToggle

Data & Documents

LabelDescriptionType
Has EHR IntegrationElectronic health record integrationToggle
Has Monitoring RoomDedicated monitoring room for study oversightToggle

Patient Access

LabelDescriptionType
Has TransportationPatient transportation supportToggle
Has ParkingDesignated patient parkingToggle
Has ChildcareChildcare support for participantsToggle