Ignite
For small teams launching a first trial who need core governance, evidence, and document controls.
- 1 active trial
- 3 users
- 500,000 monthly AI tokens
- Core study workspace
- Basic governance controls
Pricing
Start with one active trial, then scale into multiple studies, larger teams, higher AI usage, stronger governance controls, and priority support as your study-startup work grows.
Ignite
For small teams launching a first trial who need core governance, evidence, and document controls.
Accelerate
For teams managing multiple active studies that need more capacity, stronger governance, and faster support.
Scale
For enterprise teams running larger study portfolios with custom limits, identity controls, and dedicated support.
Plan comparison
Every tier includes a 7-day free trial and is built on one structured protocol definition. The matrix below is organized around the exact usage, asset, support, and security boundaries for each package. All paid tiers are billed annually.
| Dimension | Ignite Focused team rollout | Accelerate Governed study operations | Scale Program and enterprise scale |
|---|---|---|---|
| Usage | |||
| Monthly tokens | 500,000 | 2,000,000 | 8,000,000 included |
| Users | 3 | 8 | Unlimited |
| Trials | |||
| Active trials | 1 | 3 | 10+ / Custom |
| Persona engagement feedback | | | |
| Trial feasibility review | | | |
| Evidence Packs | |||
| Active evidence packs | 3 | 15 | 50 |
| Templates | 3 | 10 | Unlimited |
| Documents | |||
| Active documents | 12 | 40 | 150 |
| Templates | 8 | 25 | 50 |
| Insights | |||
| Active insights | 3 | 15 | 50 |
| Revisions | |||
| Active revisions | 10 | 40 | 150 |
| Templates | 1 | 5 | 15 |
| Connections | |||
| Active computerized systems | 8 | 20 | 40 |
| Active contacts | 25 | 100 | 500 |
| Active interventions | 10 | 25 | 100 |
| Active organizations | 10 | 30 | 100 |
| Active personas | 10 | 30 | 100 |
| Active sites | 5 | 40 | 200 |
| Tools | |||
| Configurable skills | | | |
| Active rules | 5 | 15 | 50 |
| Concurrent runs | 2 | 5 | 10 |
| Support | |||
| Email support | | | |
| Phone support | | Business hours | Priority |
| Dedicated onboarding | | | |
| Response SLA | None | < 1 business day | < 4 business hours |
| Security | |||
| SAML SSO | | | |
| 2FA | | | |
| RBAC | | | |
| HIPAA BAA | | Optional add-on | |
| SCIM | | | |
ROI MODEL
Estimate the capacity your team can recover by moving trial design, evidence review, medical writing, and study start-up into one governed workflow.
Estimates are illustrative. Actual impact depends on workflow scope, adoption, study complexity, and rollout model.
€248,976
Annual capacity value
€224,976
Net value after platform cost
1.3 FTE
Capacity unlocked
1.2 months
Estimated payback
FAQ
Every plan starts from the same structured TrialStack foundation: connected trial context, governed records, standards-aware protocol structure, AI-assisted drafting inside product workflows, and shared core surfaces across Trials, Documents, Evidence Packs, Insights, Revisions, Connections, and Tools.
Yes. Ignite, Accelerate, and Scale each include a 7-day free trial. Pricing is shown as monthly equivalents, but all paid plans are billed annually with one upfront yearly payment.
Ignite fits a tightly scoped team that needs one active trial, three users, modest token volume, and bounded working limits across documents, evidence packs, insights, revisions, connections, and rules without the governance and support posture of higher tiers.
Move to Accelerate when the team needs more operating room and governance at the same time: three active trials, eight users, higher monthly token capacity, persona engagement feedback, feasibility review, configurable skills, RBAC, business-hours phone support, and a faster response SLA.
Scale adds enterprise headroom and controls: 10+ or custom trial capacity, unlimited users, 8 million included monthly tokens, much larger limits across connected records and templates, priority phone support, SAML SSO, SCIM, and included HIPAA BAA coverage.
No. Structured standards-aware architecture is part of the platform model. Higher tiers pay for the operational depth needed to use that structure in more governed, cross-functional, verification-heavy, and multi-study settings.
No. Ignite is intentionally limited. Accelerate introduces persona engagement feedback, feasibility review, configurable skills, RBAC, and stronger support terms. Scale extends that further with enterprise identity controls such as SAML SSO and SCIM, plus included HIPAA BAA support.
Token capacity is monthly and plan-based: Ignite includes 500,000, Accelerate includes 2,000,000, and Scale includes 8,000,000. The included allocation is intended for drafting, generation, and Insights usage inside the platform.
No. TrialStack can support more structured and controlled ways of working, but customer SOPs, validation, review, approval, and regulatory responsibilities remain with the customer and its operating model.
Built on trusted standards
Structured around the standards that guide modern clinical development.
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Talk through your trial design, evidence review, document generation, and start-up workflows, then choose the Studio, Loop, or Catalyst path that fits your team.